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Warranty Administration Services Ltd

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Crystal Clear Warranty - Motor Trade Car Warranty Warranty Claims Crystal Clear Warranty - Motor Trade Car Warranty Register A Claim Crystal Clear Warranty - Motor Trade Car Warranty Your Cover Explained
To register a claim against your dealer warranty or Crystal Clear Warranty, or to check the progress of an existing claim, please call 01522 513833. You can also email us by clicking the button below. To register a warranty claim online, click below to complete our online form. It only takes two minutes and we'll get back to you within one working day... Find out more about your warranty level of cover. Including what parts are covered and any exclusions you need to be aware of...
Send Us An Email Register A Claim View Your Cover
Your Warranty Claims Process
Having a problem with your car? Here's what to do...
Crystal Clear Warranty - Motor Trade Car Warranty Step 1: Contact Us

If your vehicle has developed a fault which you think is covered under your warranty, please let us know as soon as possible to start your claim.

You can do this by clicking here to register your claim online, sending us an email with the details, or, call our friendly claims team on 01522 513833.

If you register your claim online or by email, we aim to respond to you within 1 working day. 		Crystal Clear Warranty - Motor Trade Car Warranty
Crystal Clear Warranty - Motor Trade Car Warranty Step 2: Getting your vehicle to a repairing garage for diagnosis

After we have confirmed your warranty is valid, the fault will need to be diagnosed by a repair garage. Then, we can determine if the faulty part is covered under your warranty.

Your dealer may have a local recommended repairer which we will advise you about. If you cannot drive the car to the recommended repairer, don't worry! Simply take your car to a reputable garage nearby.

Please Note: As the vehicle owner, you will need to permit the garage to find out what the fault is. You will also be responsible for all diagnostic costs until we can provide a claims authorisation number. 		Crystal Clear Warranty - Motor Trade Car Warranty
Crystal Clear Warranty - Motor Trade Car Warranty Step 3: Fault diagnosis

Once the fault has been diagnosed, please advise the repairing garage to call 01522 513833 to relay all the details to our claims team. This must be done before starting any repair work!

We will need the following:

  • Your vehicle registration number
  • The current mileage
  • The fault reported
  • Details of the parts that need replacing
  • Information on costs for both parts and labour
 Crystal Clear Warranty - Motor Trade Car Warranty
Crystal Clear Warranty - Motor Trade Car Warranty Step 4: Claims outcome

If the faulty item of your car is covered under your warranty, your supplying dealer will pay all reasonable charges for the repair and diagnostic work. Claim limits and excesses may apply.

As the administrator, we will provide your repairing garage with a claims authorisation number to complete repairs of the covered item under your warranty. 		Crystal Clear Warranty - Motor Trade Car Warranty
Crystal Clear Warranty - Motor Trade Car Warranty Step 5: Settling Your Claims Costs

If your vehicle was repaired at your supplying dealer or their recommended repairer, covered claims are usually processed instantly and you can be on your way as soon as the repair is complete!

If you took your car to a local garage, you may be required to pay for repairs upfront and claim the costs back.

To do this, call us on 01522 513833 with your claims authorisation number ready, or, scan/email a copy of your repair invoice to claims@crystalclearwarranty.co.uk.

We will then process your claim and instruct your supplying dealer to issue you with a refund for the claim amount. 		Crystal Clear Warranty - Motor Trade Car Warranty
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Established in 1984, Warranty Administration Services Ltd is a market-leading warranty partner to franchised dealers and supermarkets.

Looking to take control and profit from your warranty? Call today on 01522 515600 or click here to discover more about our dealer solutions.
Warranty Administration Services Ltd. Established 1984.
Registered Office: Warranty Administration Services Ltd, Otago House, Crofton Road, Lincoln LN3 4NL
Company number: 01789994

Warranty Administration Services Ltd is an Autoguard Group Company and an Introducer Appointed Representative
of Nukula Limited who are authorised and regulated by the Financial Conduct Authority, FRN 616475.